Welcome to our website. Here you will have access to the innovative tools Humana offers, which guarantee a high quality, fast and efficient service. To begin utilizing our service tools, please click on Sign in or Register. If you want to join our network, please read below.
How to join the Humana network
Providers in Puerto Rico may request to join our network by completing an online Service Request Form. Also, you may contact our Humana Customer Service line at 1-800-611-1474. Some Humana networks may have additional participation criteria providers must meet in order to be granted participation status. As part of the contracting process, all providers have to pass through the credentialing process.
Click here if you wish to review the frequently asked questions about what to expect during and after the contracting process.
If you are a participating provider, on the documents below you have instructions on how to update your contract:
- Click here to view instructions on how to update or make changes to your contract
- Click here to update your demographic information
If you are from one of the following specialties, please use the contact information provided below:
Commercial and Medicare
- Behavioral and Mental Health Providers
American Psych Systems(APS)
- Vision Care(Optometrist, Optical)
- Durable Medical Equipment (DME) providers, to see important information, click here to download.
- Occupational Therapy/Speech Therapy/Physical Medicine and Rehabilitation/Physical Therapy
Therapy Network of PR
1-877-614-5056 Fax: 1-877-403 5544